This can lead to the need for more hires to handle the volume of calls, generating additional costs. Sinqia, a leading technology company for the financial market, brought together specialists to solve these impasses with its newest product: the Chatbot . Chatbot is a service manager that combines artificial intelligence with human service , allowing for more efficient communication and reducing response time.

In addition, the solution is highly personalized, with scripts of specific questions and answers for each company that uses USA Phone Number List the chat. The Chat focuses on the participant, allowing him to have support and answer his questions about various subjects, such as social security, social security system, plan regulations and self-service. One of the main advantages of the solution is the possibility of customizing and implementing a system already integrated into the customer base, which makes the process faster and more efficient.



The Chatbot can help improve attendance management , eliminating up to 60% of the volume of recurring requests from participants. Another advantage is the possibility of extensions. Better management of calls; Customization and possibility of personalized extensions ; Chat allows you to integrate other features customized for each customer, such as generating invoices, WhatsApp, among others ; Reduction of waiting time for response.